FINCA Nigeria uses its best efforts to respect the privacy of our online visitors. We do not require visitors to our site to register or provide information to view our site. If you have any questions about our privacy policy, please contact us at:

FINCA MICROFINANCE BANK LIMITED

20 Wetheral Road
Owerri
Imo State
Nigeria
+234 701-7771072

You may also contact us if you:

Have questions about general information
Have questions about our products and services
Have comments and feedback

Information Collection

We do compile some non-identifying basic information from visitors to the site for internal review purposes. This includes total number of visitors, pages viewed, and other non-identifying information. We use this aggregate information to improve our website and to make your experience on our site as satisfying as possible.

FINCA Nigeria collects, retains and uses personally identifiable information from our clients for specific business purposes such as maintaining accounts and records, complying with laws and regulations and meeting our clients’ financial needs, including through the provision of opportunities for new products and services.

FINCA Nigeria handles client information with the highest standards of privacy, security and confidentiality and such information is not disclosed to any other party except as required by law or regulation in force in the Federal Republic of Nigeria.

Careers (employment), Volunteer and Internship Sections

FINCA Nigeria requests contact information (such as name, email, and address), as well as personal information such as a resume and cover letter, from visitors on our employment, volunteer and internship opportunities pages. This information is used by us for personnel purposes only and is not shared with outside organizations.

Profile

We store information that we collect through cookies and log files to track the viewing preferences of our visitors, but we do not collect personal information through these means or share the information collected with third parties.

Cookies

A “cookie” is a small piece of data stored on your computer’s hard drive when you visit our site. FINCA Nigeria uses cookies to analyze our site’s overall traffic patterns and improve our visitors’ online experience. We do not use cookies to store or collect any personal information. Many browsers provide an option to block or remove cookies. You can visit our site successfully while blocking cookies, but leaving cookies enabled in your browser will help us to improve our site’s usability and effectiveness.

Log Files

Like most standard website servers, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track visitor’s movement in the aggregate, and gather broad demographic information for aggregate use. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the Web site and to gather demographic information about our user community. Unless we separately notify you, we do not link this automatically collected data to your personal information or use it for other purposes.

Security

FINCA Nigeria takes many precautions to protect the information of visitors to our website. Information submitted is protected both online and off-line. FINCA Nigeria makes every good faith effort to protect visitor information off-line. All of our visitors’ information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you have any questions about the security of our website, please contact us at the address listed above.

Expiration of Data

We may store data for a predetermined period of time depending on data type and for the duration of our services and afterwards for as long as is necessary and relevant for FINCA Nigeria purposes as permitted by applicable laws and regulations. We set retention time frames based on the reason for its collection. For example we may retain information on our employment, volunteer and internship opportunities pages for up to twelve months. Where a particular data is no longer needed or relevant, it will be disposed of in a secure manner (without further notice to the data owner).

Data Subject’s Information And Rights

A Data Subject has the following rights:

• the right to be told how information provided is used and how access to such information is obtained;
• the right to have the data subject’s information rectified, erased or have restrictions placed on its processing;
• the right to object to the processing of data subject’s information e.g. where the processing is based on Our legitimate interests;
• the right to have any information provided by a data subject on an automated basis returned to s/he in a structured, commonly used and machine-readable format, or sent directly to another organization, where technically feasible (“data portability”);
• where the processing of data subject’s information is based on his/her consent, the right to withdraw that consent is subject to legal or contractual restrictions;
• the right to object to any decisions based on the automated processing of data subject’s personal data, including profiling;
• the right to lodge a complaint with the supervisory authority responsible for data protection matters.

Notification of Changes

FINCA Nigeria may periodically review and update the Privacy Policy. We will post any updates to the Privacy Policy on the website.