Our customers are the focus of everything we do. When they succeed, we succeed.

FINCA is at the forefront of financial innovations and inclusion, setting standards for the microfinance industry and developing new products and services that help our customers achieve their dreams. We keep a pulse on their needs and aspirations through strong customer relationships and a robust research program. Our brand attributes of warmth, trust, and responsible banking shine through in every customer interaction.

FINCA by the Numbers

FINCA serves more than 3.4 million people worldwide, and FINCA Microfinance Bank Nigeria has served more than 60,000 customers since 2014.

Reaching Underserved Populations

FINCA Microfinance Bank Nigeria provides special services to women and people from rural areas, recognizing that they tend to be underserved by financial institutions. As part of our Financial inclusion strategy, we collaborate with formal and informal associations to expose people in rural communities, especially women, to diverse opportunities that help them develop basic skills for managing and keeping their money.

Customer Education

When FINCA offers financial education alongside loans and savings products, our customers are more successful. We offer free financial and technical education on topics as diverse as basic budgeting, financial planning, agricultural development, and entrepreneurship. These financial education offerings are particularly empowering for women and other groups who historically have lacked equal access to such resources.

Serving Our Communities

In keeping with our commitment to build a better tomorrow for our customers, we are proud to invest our time and talent for the benefit of our communities. We target outreach toward activities that support our customers and their way of life.

Our main areas of focus are education, promoting health, protecting the environment, and empowering women and youth. Recent projects include offering free medical screenings, providing financial literacy training, donating lunch bags and water bottles to schools, and cleaning local markets. See more about our recent projects here.